Return & Refund Policy

At Creatiff, every product is made specifically for each customer. Because all of our items are custom-made and personalized, ALL SALES ARE FINAL.

No Returns. No Refunds. No Exchanges.

We do not accept returns, issue refunds, or offer exchanges on any custom or personalized items. This includes, but is not limited to:

• Custom apparel
• DTF transfers
• Hoodies
• T-shirts
• Hats
• Promotional products
• Business apparel
• Team uniforms
• Personalized gifts
• Any item produced specifically for your order

Since each item is created exclusively for you, it cannot be resold or restocked.

Customer Responsibility

Customers are responsible for reviewing and approving all order details before production begins, including:

• Spelling
• Grammar
• Artwork
• Colors
• Sizes
• Quantities
• Placement of designs

Once an order has been approved and production has started, it cannot be changed, canceled, or refunded.

Damaged or Incorrect Orders

If you receive an item that is damaged during shipping or if we made an error in producing your order, you must notify us within 2 business days of receiving your order.

Please provide:

• Your order number
• A description of the issue
• Clear photos of the item and packaging

If the issue is determined to be a manufacturing error on our part, we will remake the item at no additional charge. Refunds will not be issued.

Color Disclaimer

Colors may vary slightly due to monitor settings, garment materials, and printing processes. Minor color variations are not considered defects.

Shipping

We are not responsible for shipping delays caused by carriers, weather, or other events outside of our control.

By placing an order with Creatiff, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy and understand that all custom-made items are non-refundable, non-returnable, and non-exchangeable.